Refurbished Phones

Save on a Quality Phone

A refurbished or open box phone is a practical way to get a capable smartphone for less than the brand-new price. This range covers open box and carton-damaged stock, customer returns and pre-owned phones that have been inspected and graded. The condition grade, storage, colour and network details are shown in each product title and description.

Explore Related Categories

Narrow your search or compare with new models:

• Refurbished iPhone: open box and refurbished Apple iPhone models
• Refurb & Open Box: the full range, including the condition grading guide
• Mobile Phones: brand-new unlocked phones
• Samsung Phones
• Google Pixel Phones
• Refurbished Smartwatches: pair a watch with your phone

Features to Compare on a Refurbished Phone

• Condition grade: As New items are open box or carton-damaged with no visible signs of use. Excellent and Good grades may show light cosmetic marks. See the grading guide on the Refurb & Open Box page for full definitions.
• Network lock: Most phones are unlocked, but some listings are locked to a carrier such as Telstra, Optus or Vodafone. This is stated in the product title, so check it matches your provider.
• Storage and memory: Compare storage (for example 128GB or 256GB) and RAM. Storage is fixed on most models, so choose enough for your photos and apps.
• 5G and dual SIM: Many models support 5G and dual SIM or eSIM. Support varies by model, so check the specifications.
• Battery: Battery capacity on a pre-owned phone can be lower than on a new unit. Check the product description for any details.
• What is in the box: Packaging and included accessories can differ from a new phone. Check the listing to see what is included.

How to Choose a Refurbished Phone

1. Set your budget: Decide what you want to spend, then compare a newer model in a lower grade with an older model in a higher grade.
2. Check compatibility: Confirm the phone is unlocked or locked to your network, and check 4G or 5G band support for your provider.
3. Pick the right condition: Choose As New if you want a phone that looks unused, or Excellent or Good for extra savings on a phone with light marks.
4. Review the warranty: Warranty periods vary by product and condition, so check the warranty shown on the product page.

Why Buy From Mobileciti?

• Over 25 years in Australian tech: A trusted name in the Australian tech industry since 1999.
• Australian owned and operated: Headquarters and customer support team based in Lidcombe, NSW.
• Same-day dispatch on eligible orders: Orders placed before 4:00 PM AEST on a business day are typically dispatched the same day.
• Free standard delivery on eligible orders: Available across Australia on orders over $100, subject to eligibility.
• Australian customer support: Our local team is available by phone and email to help before and after you buy.
• Flexible ways to pay: Pay with PayPal, AMEX, Mastercard, VISA, Afterpay, Zip, WeChat Pay or AliPay.

Refurbished Phone FAQs

What is the difference between refurbished and open box?

Open box phones have usually been opened, returned or had damaged packaging, and are often in As New condition. Refurbished phones are pre-owned devices that have been inspected and graded, and certified refurbished phones have been restored by the manufacturer or an authorised partner.

Are refurbished phones unlocked?

Most are, but some listings are locked to a specific network. The product title shows whether a phone is locked, for example "Locked to Telstra".

Do refurbished phones come with a warranty?

Yes. The warranty period depends on the product and its condition, and it is shown on each product page.

Will a refurbished phone have scratches?

It depends on the grade. As New items have no visible signs of use, while Excellent and Good grades can show light marks from normal use. Cosmetic marks do not affect how the phone works unless the listing says otherwise.

Can I use a refurbished phone on any Australian network?

An unlocked phone can generally be used on Australian networks, but band and feature support (such as 5G, VoLTE and eSIM) varies by model. Check the specifications or ask your provider.