Refurb & Open Box

Open Box and Certified Refurbished Deals

This range includes customer returns, carton-damaged stock, demo units and pre-owned devices, many in near-new condition. Each item is checked and given a clear condition grade, so you can choose between As New, Excellent and other grades depending on your budget. Warranty periods vary by product and are shown on each product page.

Why Buy Open Box & Certified Devices?

• Better value: Save compared to brand-new pricing.
• Quality checked: Devices are fully tested for functionality.
• Clear condition grading: Know the cosmetic condition upfront.
• Reliable performance: Cosmetic condition does not affect usability unless stated.
• Australian retailer: Buy with confidence from a trusted local store.

Shop Refurbished by Category

Browse refurbished and open box stock by product type:

• Refurbished Phones: Samsung, Google Pixel, OPPO, Motorola and more
• Refurbished iPhones
• Refurbished Laptops & PCs
• Refurbished Tablets: iPad, Galaxy Tab and more
• Refurbished Smartwatches
• Refurbished Vacuums: robot vacuums and floor cleaners
• Refurbished Audio: headphones, earbuds, speakers and soundbars
• Refurbished Monitors: gaming, ultrawide and office monitors

Condition & Grading Guide

Every listing shows its condition grade in the product title, so you know what to expect before checkout.

Brand New
New / Sealed – A brand-new, unused item in original sealed packaging.

Certified Refurbished (CPO)
Professionally restored and tested by the manufacturer or authorised partner to meet original specifications. Excellent condition, similar to brand new.

Grade A+ – As New (Open Box)
Like New – An open-box or carton-damaged item in near-perfect condition with no visible marks or signs of use.

Grade A – Excellent
Lightly Used – An item in excellent working condition with very minor cosmetic marks or small hairline scratches, only visible upon close inspection.

Grade B – Very Good
Used – An item in good working condition with minor cosmetic wear such as light scratches from normal use.

Grade C – Acceptable
Heavily Used – An item in working condition with noticeable cosmetic wear, including scratches or dents. Ideal for value-focused buyers.

Grade D – Parts or Repair
Faulty / Parts Only – An item with significant cosmetic damage or functional faults. Recommended for parts or repair. Please refer to the product description for full details.

Tips for Buying Refurbished

• Check the grade: Choose As New for a near-new look, or a lower grade for extra savings.
• Check network and compatibility: Some phones and modems are locked to a specific network, which is shown in the product title. Check device and app compatibility for watches and smart home products.
• Check what is included: Packaging and accessories can differ from new stock, so read the product description.
• Check the warranty: The warranty period varies by product and condition and is listed on each product page.

Why Buy From Mobileciti?

• Over 25 years in Australian tech: A trusted name in the Australian tech industry since 1999.
• Australian owned and operated: Headquarters and customer support team based in Lidcombe, NSW.
• Same-day dispatch on eligible orders: Orders placed before 4:00 PM AEST on a business day are typically dispatched the same day.
• Free standard delivery on eligible orders: Available across Australia on orders over $100, subject to eligibility.
• Australian customer support: Our local team is available by phone and email to help before and after you buy.
• Flexible ways to pay: Pay with PayPal, AMEX, Mastercard, VISA, Afterpay, Zip, WeChat Pay or AliPay.

Refurbished and Open Box FAQs

What is the difference between open box and refurbished?

Open box items have usually been opened, returned or had damaged packaging, and are often in As New condition. Refurbished items are pre-owned devices that have been inspected and graded. Certified refurbished items are restored by the manufacturer or an authorised partner.

Do refurbished products come with a warranty?

Yes. The warranty period depends on the product and its condition, and it is shown on each product page.

How do I know the condition of an item?

The condition grade is shown in every product title, and the grading guide on this page explains what each grade means.

Are refurbished phones unlocked?

Most are, but some listings are locked to a network such as Telstra, Optus or Vodafone. This is stated in the product title.

Buy With Confidence

Every product listing clearly displays its condition grade, so there are no surprises. Browse our Refurbished & Open Box range today and enjoy quality devices at better-than-new prices, only from Mobileciti.